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Frequently asked Questions 

Do you see all ages?

 We specialize in adult psychiatry, ages 18-65.

Will you collaborate on care with my therapist and other providers? 

Yes. All you have to do is sign a release of information and we will make a strong effort to coordinate care with your providers

Does every appointment have to be on video?
Yes, to ensure a complete and accurate assessment, it is vital that the NP can see you for EVERY appointment. Also, for safety purposes, Telemedicine appointments cannot be carried out while patients are driving. 


Do you prescribe benzodiazepines?

We do not prescribe or continue prescriptions for benzodiazepines. 

What can you say to those who are worried about taking medication for their mental health?
The mere thought of having to start medication for your mental health can be overwhelming. However, If you have reached the point where your mental illness has significantly impacted your ability to work, maintain interpersonal relationships, or properly care for your basic needs, it may be time to consider medication. Chenelle will be patient with you and will discuss all of your options. 

Do you take insurance? 
We currently accept: 
Cigna, Aetna, Harvard Pilgrim, Health plans Inc., Tufts, United Behavioral Health, Allways, ComPsych, and Blue Cross Blue Shield. 

Do you do evaluations for disability, worker’s compensation, support animals, marijuana cards or forensic evaluations?

No, we do not do these evaluation as they are best done by medical professionals that specialize in those areas.

Are you available for emergencies?

We are unable to provide emergency medical or psychiatric care. Please call 911 or go to your nearest emergency room in case of an emergency.

Mental Health Resources


National Suicide Prevention Line 24/7– 1-800-SUICIDE (784-2433)

Massachusetts Department of Mental Health 

Emergency/Crisis Line - Available 24 Hours(877) 382-1609


Crisis Text Line 24/7– Text the word HOME to 741741 


National Alliance on Mental Health (NAMI) of Massachusetts:  1-800-370-9085 or 617-704-6264 


National Domestic Violence Hotline-24/7– 1-800-799-7273 


SAMHSA- Substance Abuse & Mental Health Service Administration- 24/7 1-800-662-HELP (4357)  

Support Group Session
Mobile Phone

If you would like to learn more to determine if Chenelle and her team at Radiant Behavioral Health Care, PLLC  are a good fit for you, give us a call at (617) 841-8468. We would be glad to assist you in making the next steps in living a more radiant life. 

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